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FAQ
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Can I track my order?Absolutely! Once your order has shipped, you will receive a tracking number via email so you can monitor the progress of your shipment.
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Do you offer international shipping?Yes, we do offer international shipping. Please check our shipping policies for specific details on rates and delivery times to your country.
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How long does shipping take?Processing time for your order is typically 1-3 business days, and shipping times vary depending on your location. Domestic shipping usually takes 3-7 business days, while international shipping can take longer.
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How can I contact you if I have a question?You can reach us via email, our website's contact form, or through our social media platforms. We’re always happy to assist you!
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What materials do you use?We use high-quality beads, gemstones, crystals, and other durable materials to craft each piece by hand. Our jewelry is made to last and is designed with care to provide a unique and stylish accessory for every occasion.
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Do you offer repairs for your jewelry?Yes, we offer repair services for items purchased from our shop. If something breaks or needs a touch-up, please contact us, and we’ll guide you through the repair process.
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How are your handmade beaded jewelry pieces crafted?Our handmade beaded jewelry pieces are crafted with love and intention, using high-quality materials to ensure each piece is unique and beautiful.
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How do I care for the crystals or gemstones in my jewelry?To maintain the beauty of crystals and gemstones, avoid harsh chemicals or excessive moisture. Store them in a safe, dry place and clean them gently with a soft cloth.
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